§ Who
About
Cloudfic is Iago Bonifácio's technology consultancy — everything he builds and sells as an independent contractor, not an employee. It's also the Infrastructure-as-Code home for the whole og-ai.app ecosystem: every subdomain under this brand is provisioned and managed from this same repo.
§ What
Services
AI
Conversational agents, workflow orchestration, and AI-driven automation — from lead-qualification pipelines to agent-orchestrated internal tooling. Includes niched automation-agency patterns (LLM classification with deterministic fallback, multi-tenant routing) proven on real multi-client engagements, not just prototypes.
Data
Data platforms, pipelines, and the plumbing that makes analytics and AI features actually reliable in production.
Cloud / Infra
Multi-environment infrastructure, cloud migrations, and Infrastructure as Code (Terraform on GCP) — provisioned once, repeatable everywhere, with keyless CI/CD auth via Workload Identity Federation instead of long-lived service account keys.
Dev
Web apps, internal tools, and the custom software that off-the-shelf platforms don't cover.
§ Proof of work
Portfolio
Lead qualification and follow-up automation (B2C)
Audit and stabilization of a conversational-AI lead-qualification automation for a B2C solar-energy client, eliminating lead duplication and a messaging channel that was silently failing.
- Workflow automation platform
- Conversational AI agent
- Cloud CRM
- Relational database
- Async message queue
Multi-environment infrastructure migration (multi-tenant SaaS)
Migration of three environments (dev, staging, production) for a multi-tenant B2B SaaS from legacy infrastructure to an alternative cloud provider, without interrupting service to active tenants.
- Multi-tenant relational database
- Legacy framework (PHP)
- In-memory queue/cache
- Server provisioning tool
- Cloud provider migration
AI support assistant for a multi-client IT/ITSM provider
Rebuild of an AI support assistant (Teams/WhatsApp → bot → ticketing system) as an in-house SDK, moving off a discontinued low-code platform, for an IT provider serving multiple companies under an outsourced-support model.
- In-house SDK (TypeScript/Node)
- LLM-based text classification
- Ticketing system (ITSM) integration
- Corporate messaging (Teams/WhatsApp)
- Multi-tenant architecture
§ Get in touch